Shipping policy

Shipping Policy

Thank you for shopping with OHLA ACTIVE®.

Processing time

Orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays(Some exceptions).

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping within Australia

We ship orders across Australia using standard tracked shipping.

Standard Shipping (Australia Post)
Estimated delivery time: 2–7 business days after dispatch — $12 AUD

Express Shipping (Australia Post Express)
Estimated delivery time: 1–3 business days after dispatch — $15 AUD

*Free shipping on orders over $250 AUD

Please note that delivery timeframes are estimates and may vary due to carrier delays or peak periods.

International shipping

We offer international shipping to selected countries. Delivery times vary by destination and customs processing.

New Zealand

Standard Shipping (Australia Post)
Estimated delivery time: 6–10 business days - $25 AUD

Express Shipping (DHL Express)
Estimated delivery time: 2–5 business days - $45 AUD

*Free shipping on orders over $300 AUD

 

International (USA, Canada, Europe)

Standard Shipping (Australia Post)
Estimated delivery time: 8–12 business days - $35 AUD

Express Shipping (DHL Express)
Estimated delivery time: 2–5 business days - $55 AUD

*Free shipping on orders over $350 AUD

International (South America & Rest of World)

Standard Shipping (Australia Post)
Estimated delivery time: 8–12 business days - $45 AUD

Express Shipping (DHL Express)
Estimated delivery time: 2–5 business days - $65 AUD

*Free shipping on orders over $400 AUD

 

*Customers are responsible for any customs duties, import taxes or additional fees required by their country.

Shipping address

Please ensure your shipping address is correct at checkout. OHLA ACTIVE® is not responsible for orders delivered to incorrect or incomplete addresses provided at checkout.

Additional information

Additional shipping charges may apply for remote or rural areas. If applicable, we will contact you prior to dispatch.